Info in English

Info in English

mexikanische-kuechenutensilien

 

Hola México ist your online shop for mexican food and drinks

Looking to buy delicious Mexican products in Germany? You've come to the right place. Hola México is owned and operated by a native Mexican and specializes in authentic Mexican food, including corn tortillas, the leading brands of canned Mexican ingredients (La Costeña, La Morena, and many more), various types of chili peppers, beans, salsas and much more. At Hola México, you can also buy delicious premium Tequilas made from 100% Agave (including Jose Cuervo, Don Julio, Herradura, and 1800), refreshing Mexican beers, and selected Mexican liqueurs in Germany.

Buy online and have your order of Mexican food shipped to your home in Germany for only 5,20 € (up to 20 kg ). We regularly add new products and ingredients, so make sure to check back often. We would be happy to welcome you as our client, either in our online shop or at our store location in Bonn. If you have questions or need help with the language, please review our English FAQ below or feel free to contact us directly.

 

Our product categories

Mexican Food and Ingredients

Mexican Beverages

Party Products and Games

Gift Cards

 

Frequently Asked Questions (FAQ)

I don't speak German. How do I place an order?
How much is shipping?
How fast will my order be shipped?
How can I pay?
I live near Bonn. Do you have a store?
I tried to call but noone answered the phone. Where are you?
Does Hola México ship to countries other than Germany?

 

I don't speak German. How do I place an order?

Unfortunately, at this time, we do not have the resources to offer an online shopping experience in English, but we do understand English. If you need assistance, simply email your order of Mexican products and your contact details, or ask us to call you back.

 

How much is shipping (within Germany)?

For packages up to 20 kg within Germany we charge a flat shipping fee of 5,20 €. Packages up to 30 kg will cost you 10,40 €, or 15,60 € up to 40 kg. Our online shop is directed at consumers in Germany. If you are outside Germany or looking to buy for your business, please contact us via email or our contact form and we will happily provide an individual offer.

 

How fast will my order be shipped?

Usually, your order of Mexican products ships within two business days after payment is received. The delivery process may take another 2-3 days, depending on where you are located. If you do not receive your package within 7 business days after payment, please contact us. Please note that we do not work on weekends and holidays.

 

How can I pay?

We offer payment by bank transfer (Banküberweisung) oder via PayPal. Unfortunately, credit card payments are not possible at this time. Once your order is completed, you will receive an automated order confirmation email that includes our bank account information. If you selected PayPal as your payment method, you will be redirected to PayPal directly after placing your order. If you have problems or questions regarding the payment process, please contact us.

 

I live near Bonn. Do you have a store?

You can pick up orders at our location at Siemensstraße 10, 53121 Bonn. For route information, find us on Google Maps or see this page. Using local transportation, the metro stop at "Probsthof Nord" (line 16 or 63) is about 300 meters from our location.

If you want to come visit us, please make sure that someone is here to attend you, as we do not have fixed opening hours yet. Just use our contact form or give us a call at (0228) 6299 7955. Please note that we do not accept credit or debit cards at this time.

 

I tried to call but noone answered the phone. Where are you?

Hola Mexico is still a small business and cannot offer 24/7 service or a call center. It is possible that, at the time of your call, we were in meetings, attending other customers, or simply packing. Sometimes we take breaks too. In this case, please leave a message or shoot us an email. We will return your call as soon as possible.

 

Does Hola México ship to countries other than Germany?

Our online shop is directed at consumers in Germany, and orders with shipping addresses outside Germany cannot be placed through the online shop. However, we happily ship food and other Mexican products to other European countries. Please contact us for an indivdiual quote. Possible import taxes and duties are responsibility of the client. Please note that we are not allowed to ship alcoholic beverages abroad.

 

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